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The BPO industry, like other business sectors, has been impacted by the ongoing global economic crisis. For example, in the way the BPO industry has been influenced, there has been a dual movement. On the one hand, many corporations in the West (the United States and Europe) have cut their expenditures and drastically decreased their […]

The BPO phenomenon has followed the globalization of the international economy in recent years, resulting in a shift in how the United States and Europe regard emerging nations in Asia. People in the West, for example, have a positive perception of Asian nations’ work ethic and professionalism as a result of the rising trend of

In earlier articles, we examined how the BPO phenomenon has affected Pakistan and other Asian countries that have reaped enormous economic gains. In this essay, we examine the opposite side of the coin, namely the benefits to Western economies as a result of outsourcing company operations and back office labour.     Beginning   First,

It is undeniable that Pakistan has been at the forefront of the BPO/Services revolution after india, with its companies capturing a significant share of the industry. However, businesses in the BPO sector in Pakistan confront their own set of obstacles when it comes to conducting business. For example, one of the most significant issues that

We looked at the massive advantages that the BPO phenomenon offers to the economy of both the host and target countries in earlier articles. We primarily focused on how cost reductions for corporations outsourcing back office work and improved revenues for companies performing the outsourced job were realized, resulting in a win-win situation for both

In recent years, Pakistan has been a popular place for BPO labour. The success is largely attributable to the readily available vast numbers of resources who are proficient in English, as well as the persistent and industrious efforts of BPO firms in Pakistan. Furthermore, because Pakistan are well educated (by Asian standards) and have a large

The phrase Business Process Outsourcing, or BPO, has increased in popularity in recent years, and the trend of outsourcing back office activities to centres in Pakistan and India, as well as other Asian nations, has taken centre stage. We frequently see estimates that show a higher rise in BPO, with more western companies outsourcing to